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Got a question? Read the FAQs or shoot us an email.


When do boxes ship?

Boxes ship on the 15th of each month. You must sign up by the 13th of the month to ensure you receive that month's box.

How much is shipping?


Shipping is $5 per box. Shipping will be included in the total cost at checkout!


Is shipping limited to Alpine/San Diego County?

Nope! We love to spoil pets everywhere and share our mission and products with everyone we can. Whether you're in California or any other state, we'd love to have you join!

Do you offer refunds?

Refunds are available on 1 month subscriptions in special circumstances, but not available on 3 month subscriptions due to the nature of paying in full ahead of time. If you need help, just email us HERE.